Privacy policy

Last updated: December 24, 2025

Privacy Policy

RocketEcomAds (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use our website and services.

Quick summary: We collect information you provide (like contact details, order details, and creative briefs), and limited technical data (like cookies and device info). We use it to fulfill orders (e.g., The Unlimited Email Kit, Infographics, UGC/ads), provide support, operate our website, and improve performance.

If you have questions about this policy, contact us at admin@rocketecomads.com.

1) What information we collect

Information you provide to us

  • Contact & account details: name, email address, and any account/profile information you create.
  • Order & billing details: purchase history, billing address, shipping address (if applicable), and information needed to fulfill your order.
  • Creative inputs (core to our services): order preferences, creative briefs, brand guidelines, logos, product/service info, copy you supply, design references, and feedback/revision notes.
  • UGC / ad production details: if your order requires a physical product to be shipped to us, we may collect shipment details, delivery updates, and related communications needed to receive and manage the item.
  • Support communications: messages you send to us via forms, email, chat, or other channels (including attachments).

Payment information

Payments are processed by third-party payment processors (for example, the processor available at checkout). We do not store full payment card numbers. The processor may collect payment instrument details and security codes to complete the transaction.

Information collected automatically

When you visit our website, we may automatically collect certain technical information such as your IP address, device identifiers, browser type, pages viewed, referring URLs, and timestamps. This helps us run the site, keep it secure, and understand how it’s used.

2) How we use your information

  • To deliver services: fulfill orders, deliver digital deliverables, and manage revisions/support.
  • To communicate with you: confirmations, updates, service messages, and responding to inquiries.
  • To operate & improve: analytics, troubleshooting, testing, and improving usability and performance.
  • To secure our business: fraud prevention, abuse prevention, account security, and enforcing our terms/policies.
  • To comply with law: record-keeping, tax/accounting, and responding to lawful requests.

3) When we share your information

We do not share your personal information except as needed to operate our services, fulfill your orders, comply with law, or protect our rights. We may share information with:

  • Service providers who help us run our business (e.g., ecommerce platform, payment processors, email/SMS tools, analytics providers, file collaboration/delivery tools).
  • Shipping/logistics providers where applicable (e.g., if a physical product is shipped to us for UGC creation).
  • Professional advisors (e.g., accountants, legal advisors) where necessary.
  • Legal & business transfers (e.g., to comply with lawful requests, enforce policies, or during a merger/sale/restructure).

Note: We do not sell your personal information in exchange for money. If you request access/deletion, we will handle it as described below.

4) Cookies, pixels & tracking

We may use cookies and similar technologies (like pixels and web beacons) to keep our website working, remember preferences, understand traffic, and measure marketing effectiveness. You can control cookies through your browser settings and, where available, through any cookie preferences tool on the site.

5) How long we keep your information

We keep personal information only for as long as necessary to fulfill the purposes in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal/accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6) How we protect your information

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7) Your choices & privacy rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

  • Account: you can review/update account information through your account settings (if applicable).
  • Marketing: unsubscribe anytime; we may still send essential service emails (order updates, delivery, support).
  • Requests: email us and we will respond within a reasonable timeframe (generally within 30 days).

Identity verification: To protect you, we may need to verify your identity before fulfilling certain requests (for example, by confirming access to the email used for purchase or account ownership).

8) International data transfers

Our service providers may store or process information in countries other than your own. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

9) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps.

10) Updates to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal/compliance reasons. The “Last updated” date at the top indicates when changes were made.

Contact Us

If you have questions or requests regarding privacy, contact us:

Email: admin@rocketecomads.com
Contact page: https://rocketecomads.com/pages/contact